We hope that you enjoy your remanufactured engine, transmission, or differential. Upon receiving your remanufactured part, we need you to do a couple things so that we are able to keep our prices low and can continue to serve other motorsport enthusiasts! There will be a prepaid return shipping label in the package you receive. All you have to do is take out your new product, place your core back in the packaging (drain ALL FLUIDS), tape the label to the package and drop off at a FedEx location. It is important that you ship us your core back within ten (10) business days of receiving your remanufactured part. If you do not do this, you will be charged a core charge, there are no exceptions. Core charges are the following:
Differential: $500, Transmission: $1000, Engine: $1500, FOAM PACKAGING INSERT: $100
ANY CORE CHARGE AND/OR REFUND WILL INCUR A 5% NON-REFUNDABLE PROCESSING FEE.
We believe honesty is the best policy, so we trust that you will send us your core back, so that we do not have to impose a core charge on our products. If for some reason you do not receive a return shipping label please let us know as soon as possible, so that we can get you one! If you have any further questions, please do not hesitate to reach out to us!
Sincerely,
The CW Motorsports Team